Customer Service

1. How can I pay for my purchase?

We use now use Stripe and PayPal to process payments received.

About Stripe:

Stripe is a credit card processor that securely captures your Visa, MasterCard, or American Express payments.

About PayPal:

PayPal is one of the most secure ways of making payments online. You do not need a PayPal account to use PayPal. Along with using your funds in your PayPal account (if you have one), PayPal also accepts Visa, Master Card, AMEX and Discover, and therefore; so do we. If you want to pay be e-check, you need to use PayPal.


2. Do you ship internationally?

Yes, we do. We ship to almost every country in the world. We do however, recommend that you have a PayPal verified address. We reserve the right to cancel any order for any reason. To see our shipping rates chart, please >>CLICK HERE<<.

 3. How much will my order cost to ship?

It depends on where your order is to be shipped and how much your total purchase amount is. In the USA, for example, all orders up to $149.99 cost a flat rate of $7.99 for USPS 1st Class shipping (2-5 business days). Orders in the USA over $150 ship 1st class for FREE! Please see our shipping rate table. >>CLICK HERE<<

 4. Do you offer overnight or express shipping?

Yes, we do. We offer express shipping (1 business day) only for orders whose destination is in the USA. You must complete your order by 12:00PM eastern standard time Monday thru Friday. This gives us time to process your order and pack it before the local post office's cut off time. We also offer priority mail shipping (2-3 business days) that can be chosen anytime.

 5. How can I get a coupon code or discount?

You can recieve our latest coupons, specials, and discounts in your e-mail box! Please sign up for our newsletter at the bottom of this page. Also, you can check our "Sales and Coupons" section anytime you visit. >>CLICK HERE FOR DEALS AND COUPONS<<

6. Where is located?

We are located in Pittsburgh, PA in the United States of America.

7. How can I contact you?

You can e-mail us 24 hours a day 7 days a week using our contact us form located on our 'CONTACT US' page. >>CLICK HERE TO CONTACT US<<